After one particularly close rugby match, our team walked off the field gutted. We’d given it everything, but still came up short. The easy option would’ve been to blame the ref, bad luck, or a missed...
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A frustration employees often tell me is, “We never know how we’re doing; we just get told to work harder.” That’s like asking players to try harder without them knowing what the scoreboard says...
One of the most common frustrations I hear from managers is: “I just don’t feel like my team trusts me yet.” The mistake? Thinking trust is built in one grand moment. It’s not. Trust is like fitness...
A manager I worked with recently was frustrated. “I’ve told them what needs to happen—more than once. Why aren’t they on board?” I get it. When people don’t follow through, it’s tempting to double...