A number of years ago we sent off a series of promo emails for a seminar. The first one landed well, so we figured the rest would follow suit. But we stopped paying attention mid-campaign and missed...

A new leader told me recently, “I feel like I need to prove myself by doing everything.” This is a common trap. In rugby, the captain doesn’t need to be the top try-scorer. Their role is to set the...

Have you ever noticed how the atmosphere in the locker room before a game can set the tone for the whole match? The same applies to leadership. The “locker room”  the environment you create in...

One of the most common frustrations I hear from managers is: “I just don’t feel like my team trusts me yet.” The mistake? Thinking trust is built in one grand moment. It’s not. Trust is like fitness...

A manager I worked with recently was frustrated. “I’ve told them what needs to happen—more than once. Why aren’t they on board?” I get it. When people don’t follow through, it’s tempting to double...